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发帖数: 8
注册日期: ‎05-24-2017

efr32测试板保修

本人的EFR32测试板连接后无法识别到目录,请问深圳哪里可以保修测试板?

发帖数: 2,218
注册日期: ‎10-14-2014

回复: efr32测试板保修

还真没听说过哪里来修理这些板子。
能否详细描述一下你遇到的问题,不知道这个板子是否是真的坏掉了。你有做什么不当操作吗?

WeiguoLu
发帖数: 8
注册日期: ‎05-24-2017

回复: efr32测试板保修

都是按正常操作,没有非法操作。程序能识别到板,但是无法连接到板!1.png2.png

发帖数: 2,218
注册日期: ‎10-14-2014

回复: efr32测试板保修

Do you mind to expand the view for the "J-Link Silicon Labs" under the "Devices" view on top-left side of the launcher perspective?

I think first you need to be sure the target board was powered correctly. You should put the switch on the bottom-left side of the board to AEM position. 

You could try to configure the target board and part though the "screwdriver+wrench" button under the devices tab.

It looks like the debug mode was "OFF", you could try to change it to "MCU" mode.

It looks like the firmware for the board is old, you could try to update the firmware through the "adapter firmware version:" on the launcher perspective.

 

Try if these steps helps or not if you never try some dangerous operation on the board and not sure if it was damaged already.

My views are my own and do not necessarily represent the views of Silicon Labs

 

WeiguoLu
发帖数: 8
注册日期: ‎05-24-2017

回复: efr32测试板保修

Thank you for your advice. I've tried the steps you mentioned, but the bad ones are still the same. The test board switch has been hit to the AEM position because it cannot connect to the board. The firmware update failed. The debug mode automatically displays "OFF" and manually changes to "MCU". The same cannot be done with other operations! Thank you3.png3.png

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发帖数: 2
注册日期: ‎04-25-2017

回复: efr32测试板保修

感觉像是哪里没有设置对。